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Bakhe B

1 reviews | Active since Feb 2017

07 Feb 2017, 16:57

Student loan

<p>I took a student loan in 2014 for R45 000. By the time I was studying i had an assurity who was paying for interest of R580 for two years and he stopped cause he got retrenched. I took over last year to try and get the loan debt down but because im only doing intenships, I am told that I can only pay interest and then only start payng the loan once i am fully employed no matter how long it takes </p> <p> </p> <p>I am trying to pay off this loan and no one has no clear answer how much wis the interest on it. I keep talking to different call centre agnts everytime I call, Theres no fix department to talk to someone, some of the documets we keep sending no one knows where they are </p>

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Replies (2)
Standard Bank
Standard Bank's reply08 Feb 2017, 12:30
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Feb 2017, 08:13
Official

Dear Miss Baloi

We refer to the email correspondence and confirm that the matter has been addressed.

Thanks,

Complaint Resolution Centre

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