Student funds put on hold

Item: Standard Bank
Rating: 2
Author: Laura R

Funds transferred from my Standard Bank Rosebank prestige current account transfered to a Standard Bank Rosebank student account put on hold. The funds were debited to my account and put on hold, not clearing to the stundent account who requires the funds for a specific book. It has taken two days and the funds have still not cleared.<br>

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Replies (1)

Standard Bank's replyOfficial

24 Feb 2015, 10:24

Hello Bonjour4me,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply24 Feb 2015, 10:24

Official