KM
Kgontse M

1 reviews | Active since May 2015

31 May 2015, 10:35

student achievers account

I am a 24 year old undergraduate and I am currently usin a student achiever account, which I opened when l was in high schoil However, the age limit for a student achiever account is 23 years! Because am over the age limit, I now pay excessive monthly fees, and additional fees.<br> what happened to the customer is always right? <br> what happened to we cater for every customers basic needs?<br> a student is a student despite the age.. <br> additional fees my ass..<br> monthly fees my ass..<br> you have violated my rights as a customer.<br> you have violated the following rights:<br> - The right to be heard.<br> - The right to satisfaction of<br> basic needs and wants.<br> I want every monthly and additional fees owed to me...<br> or else i will sue u for every penny u have..<br> and that's no threat its a promise..

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Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2015, 14:49
Official
Hello Davicho,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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