SD
Stephanie D'Aguanno

1 reviews | Active since Mar 2020

04 Mar 2020, 10:03

STUDENT ACHIEVER ACCOUNT UNMENTIONED LOOP HOLE

I opened a Student Achiever account with standard bank 8 years ago. The whole reason I opened the account was because it had no bank changes and no additional fees. The account has been inactive for 6 years and I have received no communication from Standard Bank via email or telepathically for all these years until today. A family member received a SMS that my account has an overdue balance and my account is handed over to debt collecting. I mean excuse me, I haven't ever been notified of any such billings to that account as I was under the impression it was closed. Now standard bank has the cheek to contact my family for money I had no idea about. This is SOOO unprofessional. Please dont fall for the same traps.

I am highly disappointed with standard banks procedures which is clearly procedurally unfair in terms of administrative laws.

I cannot afford this debt and had I know about this from the get go I would of avoided it, but ironically I haven't heard one peep about it from the institution until a balance of R3000 plus is owed.

UNPROFESSIONAL!

0
Replies (0)