JK
Jouhara K
1 reviews | Active since Nov 2024
29 Nov 2024, 18:55
Stuck with no access
The worst customer service. I’m abroad and don’t have access to my sms as my phone service provider had not activated my roaming and I have been struggling with them. Since I’m unable to make calls, I emailed and they said they can’t help me. What other option do I have? I followed the steps they gave and it didn’t work.
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Replies (1)
Standard Bank's replyOfficial
30 Nov 2024, 07:47Dear Jouhara,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindly share the current error your receiving when accessing your profile in order for us to advise.
We look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindly share the current error your receiving when accessing your profile in order for us to advise.
We look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Nov 2024, 07:47
Official
Dear Jouhara,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindly share the current error your receiving when accessing your profile in order for us to advise.
We look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindly share the current error your receiving when accessing your profile in order for us to advise.
We look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***