GP
Gavin P
1 reviews | Active since Feb 2015
23 Mar 2016, 12:44
Stuck in IVR hell at claims department
I've called Standard Bank Insurance to query my claim numerous times now over the past weeks. After navigating the IVR maze to get to a consultant, it seems like I get stuck in an infinite queue (no one ever answers). So, please call me back.
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Replies (1)
Standard Bank's replyOfficial
23 Mar 2016, 15:06Hello stickman,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Mar 2016, 15:06
Official
Hello stickman,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***