Stuck Abroad with no access to my account

<p>stuck in NZ with no access to my money after long arguments i request to be put through to a manager and i get transferred to a branch..... 1 hour of international calling , i hope i get refunded for that....</p> <p>1. I notified the bank 3 weeks prior to my departure that i will be abroad.<br />2. i confirmed that i will be abroad two days before departure<br />3. two weeks ago my account was locked , i called and your card division apologized and got it resolved<br />4. today i called in and now they keep telling i have to go into the branch and that there is no record of me notifying them of me going to NZ</p> <p> </p> <p>Now they are telling me to go into a branch ( which is 12500 km away) to resolve my banking problem.....</p>