HS
Hectores S
1 reviews | Active since Apr 2019
19 Dec 2021, 22:01
Striving for your nation
Talking about a bank that understands it's people I couldn't be more proud and happier to name you as my bank of choice. I am so glad to be a member of standard bank. I wouldn't have hoped for a better bank then you guys. You are a pillar of strength to the south African community. You are the best keep on doing you what you are doing best, serve your nation with pride and raise the flag. What would we be without you in this pandemic we are facing?🙇 Big up's to everyone under the standard bank umbrella the ("employee's") of standard bank you are truly a definition of excellence. If you want a bank that understands you. Standard bank is your bank🤞😉
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Dec 2021, 00:50Hello Hectores Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Dec 2021, 00:50
Official
Hello Hectores Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
***
*** (fax)
***
HS
Hectores S's updateReviewer Update
22 Dec 2021, 11:04I have a serious complaint with standard bank especially this month of December 2021 something like this has never happen to me ever since I was with standard bank in the past few years. Is like I am being ******ed this time around were else I am going through the worse with the Aftermath of the pandemics in the country.
I am Tired of going Back and forth with the bank, going there on an everyday basis and complaining about the same thing now and then. This is unprofessional and *********ly.
I have to always be there at the branch as if I am working there and have nothing to do. As for making in a call I have to wait for hours before my call is even attended to. No that won't do it for me at this point in time.
This is totally uncalled for spending my entire December going to the branch to get certain issues solved when you about to think you have sorted that out another one begins. It seems my efforts to communicate with the bank are worthless!
I think is better to cancel my policies in it's whole entirety with the bank and stop this nightmare that I am facing right now at the moment. I can't deal or do this anymore as if I am a madman.
Rather I should take my business to other institutions if I am going to be always treated like this. The bank is literally making money out of me by this insane bank charge's that they çharging me on my account that could have been prevented as there was communication with the bank before at hand prior to such happening!
I have communicated with the bank on enormous occasions this month in regard to debit orders going off my account but still makes no difference and incurrs me ridiculous fees that I have to pay for. This is unbearable honestly speaking and I am tired of dealing with one issue Everytime.
I had made prior arrangements with your departments and it's on your own records should you need to Lodge your own investigations. Writing this email to you has even given me a headache.
Can you please get your systems in place and resolve this issues we are experiencing as your customers. I know I am not the only one complaining about this issues right now in the month of December.
It was my own personal accordance that I had to call in and make those prior arrangements of date's for debit orders with the bank. So I want to cut matters short and I think I should just cancel all my 5 policy cover's with standard bank to put matter's at rest before even the month ends for December to save myself from Traumatic stresses . And take other offer's from different institute.
I am Tired of going Back and forth with the bank, going there on an everyday basis and complaining about the same thing now and then. This is unprofessional and *********ly.
I have to always be there at the branch as if I am working there and have nothing to do. As for making in a call I have to wait for hours before my call is even attended to. No that won't do it for me at this point in time.
This is totally uncalled for spending my entire December going to the branch to get certain issues solved when you about to think you have sorted that out another one begins. It seems my efforts to communicate with the bank are worthless!
I think is better to cancel my policies in it's whole entirety with the bank and stop this nightmare that I am facing right now at the moment. I can't deal or do this anymore as if I am a madman.
Rather I should take my business to other institutions if I am going to be always treated like this. The bank is literally making money out of me by this insane bank charge's that they çharging me on my account that could have been prevented as there was communication with the bank before at hand prior to such happening!
I have communicated with the bank on enormous occasions this month in regard to debit orders going off my account but still makes no difference and incurrs me ridiculous fees that I have to pay for. This is unbearable honestly speaking and I am tired of dealing with one issue Everytime.
I had made prior arrangements with your departments and it's on your own records should you need to Lodge your own investigations. Writing this email to you has even given me a headache.
Can you please get your systems in place and resolve this issues we are experiencing as your customers. I know I am not the only one complaining about this issues right now in the month of December.
It was my own personal accordance that I had to call in and make those prior arrangements of date's for debit orders with the bank. So I want to cut matters short and I think I should just cancel all my 5 policy cover's with standard bank to put matter's at rest before even the month ends for December to save myself from Traumatic stresses . And take other offer's from different institute.
HS
Hectores S's update22 Dec 2021, 11:04
Reviewer Update
I have a serious complaint with standard bank especially this month of December 2021 something like this has never happen to me ever since I was with standard bank in the past few years. Is like I am being ******ed this time around were else I am going through the worse with the Aftermath of the pandemics in the country.
I am Tired of going Back and forth with the bank, going there on an everyday basis and complaining about the same thing now and then. This is unprofessional and *********ly.
I have to always be there at the branch as if I am working there and have nothing to do. As for making in a call I have to wait for hours before my call is even attended to. No that won't do it for me at this point in time.
This is totally uncalled for spending my entire December going to the branch to get certain issues solved when you about to think you have sorted that out another one begins. It seems my efforts to communicate with the bank are worthless!
I think is better to cancel my policies in it's whole entirety with the bank and stop this nightmare that I am facing right now at the moment. I can't deal or do this anymore as if I am a madman.
Rather I should take my business to other institutions if I am going to be always treated like this. The bank is literally making money out of me by this insane bank charge's that they çharging me on my account that could have been prevented as there was communication with the bank before at hand prior to such happening!
I have communicated with the bank on enormous occasions this month in regard to debit orders going off my account but still makes no difference and incurrs me ridiculous fees that I have to pay for. This is unbearable honestly speaking and I am tired of dealing with one issue Everytime.
I had made prior arrangements with your departments and it's on your own records should you need to Lodge your own investigations. Writing this email to you has even given me a headache.
Can you please get your systems in place and resolve this issues we are experiencing as your customers. I know I am not the only one complaining about this issues right now in the month of December.
It was my own personal accordance that I had to call in and make those prior arrangements of date's for debit orders with the bank. So I want to cut matters short and I think I should just cancel all my 5 policy cover's with standard bank to put matter's at rest before even the month ends for December to save myself from Traumatic stresses . And take other offer's from different institute.
I am Tired of going Back and forth with the bank, going there on an everyday basis and complaining about the same thing now and then. This is unprofessional and *********ly.
I have to always be there at the branch as if I am working there and have nothing to do. As for making in a call I have to wait for hours before my call is even attended to. No that won't do it for me at this point in time.
This is totally uncalled for spending my entire December going to the branch to get certain issues solved when you about to think you have sorted that out another one begins. It seems my efforts to communicate with the bank are worthless!
I think is better to cancel my policies in it's whole entirety with the bank and stop this nightmare that I am facing right now at the moment. I can't deal or do this anymore as if I am a madman.
Rather I should take my business to other institutions if I am going to be always treated like this. The bank is literally making money out of me by this insane bank charge's that they çharging me on my account that could have been prevented as there was communication with the bank before at hand prior to such happening!
I have communicated with the bank on enormous occasions this month in regard to debit orders going off my account but still makes no difference and incurrs me ridiculous fees that I have to pay for. This is unbearable honestly speaking and I am tired of dealing with one issue Everytime.
I had made prior arrangements with your departments and it's on your own records should you need to Lodge your own investigations. Writing this email to you has even given me a headache.
Can you please get your systems in place and resolve this issues we are experiencing as your customers. I know I am not the only one complaining about this issues right now in the month of December.
It was my own personal accordance that I had to call in and make those prior arrangements of date's for debit orders with the bank. So I want to cut matters short and I think I should just cancel all my 5 policy cover's with standard bank to put matter's at rest before even the month ends for December to save myself from Traumatic stresses . And take other offer's from different institute.