KT
Kevin T

1 reviews | Active since Aug 2015

26 Mar 2018, 11:54

Stratonvh0str

Very disappointed by standard bank security i got sms from StratonVH0st that said they are going t debit my account and amount of R126.69 and i just called the bank and asked them who is this people and how they got my account details and the day i got paid no one know from the bank. So i spoke to Mogumutsi ********** 040 and Leonard Segano from call center and they tried to help but standard bank employee is involved on this **** so i suggest the back must do a proper investigation about this ****

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Replies (2)
Standard Bank
Standard Bank's reply27 Mar 2018, 04:22
Official

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply28 Mar 2018, 10:13
Official

Dear Kevin

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,