AA
Ashley A
1 reviews | Active since Mar 2013
27 Nov 2023, 15:24
Strangled By Standard Bank
Logged a complaint ***5 which in turn has just wasted more of my time. Wasted time on waiting for credit card at a branch that was not there. Been billed and held liable for IT issues at Standard Bank due to debit orders not going off. No consideration made on interest etc. I am fully liable.
Also asking questions and rather been told they either don’t know or not in the position to answer. Wow !!! Imagine someone telling you that concerning the usage of your money some previous actions you use to do is no longer there.
Standard Bank is not the standard anymore. After the issues with Standard Bank, moving banks has become the best option. Will also see what the Ombudsman will do.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
27 Nov 2023, 15:28Good day Ashley
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Nov 2023, 15:28
Official
Good day Ashley
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
