\Strangled Bank"Frozen Account"""

I do not reside in South Africa, I am living the Middle East in Kuwait on a long term contract. Standard Bank have frozen my account due to RICCA without informing me first, however I am unable to visit a branch for obvious reasons. I have received notices from Standard Bank regarding unpaid amounts of this account, but due to the account being frozen I am unable to see what the outstanding amount is. I have been transferring funds into the said account but I am not sure that the funds are being transferred and I am not sure how much I still need to pay due to the account being frozen. This is utterly STUPID!!!! I am going around in silly circles. I have been trying to contact Standard Bank via the Email ID in the received notice but this email does not work as I receive undeliverable messages, and who is this Manager Collections person? I then attempt to try and contact Standard Bank via other email addresses and no answer. There is no physical person that can help me, I don't know who to email, or to contact. 1. Have my funds been transferred successfully into the said account? 2. How much is left for me to pay? 3. How can I close this stupid annoying account?