Strangest things happen at Standard Bank

Strangest things happen at Standard Bank. I have closed by Standard Bank credit card in September 2021. All of a sudden in January 2022, my closed card woke up and started to send me invoices.

I have set various emails to Standard Bank to inform them that they have a problem.

Today - three months after my first complaint, a mr Joseph Whittaker phoned my and immediately wanted to verify me. After asking what the verifications is for, he explained it was for my account (which I do not have.......) and because I want information about the account (..... I know the account is closed - I do not want ANY information.....). This was so ridiculous - I refused to be verified. He was so kind as to explain that he (then) cannot help me. Even after explaining that I don't want to be helped. I just wat Standard Bank to fix their problem - he still could not understand.

I still get invoices on an account I do not have. I still get emails that somebody will contact me to resolve the problem. I still send emails to complain about the invoices I receive.

As everybody knows, all emails received from Standard Bank are anonymous. That is to ensure that nobody is responsible, can be held responsible and easy for everybody to take no responsibility.

Cor Basson