GD
GhostBuster D

1 reviews | Active since Aug 2022

01 Jan 2025, 14:01

strange charge went off my account - ***

strange charge went off my account and no sms notification of who to call to complain about it

0
Replies (4)
Standard Bank
Standard Bank's reply01 Jan 2025, 14:03
Official
Good day

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Jan 2025, 18:15
Official
Good day

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Jan 2025, 12:09
Official


Our team tried calling you again to no avail.

Please confirm the convenient time we may contact you.

Looking forward to your response.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Jan 2025, 14:52
Official


We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
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