1 reviews | Active since Jun 2017
Stranded because of Standard bank
I have 2 personal loans with standard bank and both are supposed to be debited on the 25th of each month. To my dismay on the 24th of January 2020 I deposited funds into my cheque account that I needed to use but as soon as I did so a debit order went of for one of the personal loans and about an hour later the second debit order went off and bounced because there was not enough funds. Now I sit with a shortfall in funds that I needed to use today urgently and my car is being held by a dealership leaving me stranded because I cannot pay and I've also been charged an unpaid item fee by standard bank because of this. I've called the call centre twice only to hold for over 5 minutes then get cut off. I'm stranded in distress all because of standard bank.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you once again for posting your comments.
This matter has been attended to by our Social Media team as you posted this on Social media as well.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
This matter has been attended to by our Social Media team as you posted this on Social media as well.
Kind regards
Complaint Resolution Centre
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