1 reviews | Active since Sept 2018
Stranded Bank Part II
I posted an issue I have been having and am still having with Standard Bank 4 days ago. You can view that post here: https://www.hellopeter.com/standard-bank/reviews/stranded-bank- **********
Still waiting - 4 days later. What's shocking (and says a lot about your business conduct) is that it doesn't come at all as a surprise. I am actually just disappointed and disgusted in the way that you have treated this matter; that same couldn't care less attitude that is found in your branches and at your call centre. Please would you send through a number of someone who I can actually phone, again at my cost, to get this matter resolved today. I am tired of waiting and waiting and waiting and nothing gets sorted. Is that something you can manage?
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***