jA
jacques A

1 reviews | Active since Jun 2015

16 Jun 2015, 11:35

stranded bank has gone down the drain

To standard bank<br> <br> <br> Complaint 1: You have given my personal details to random people they had phone me to ask you as a bank to stop sending my details to them .I have gone to the BRITS branch and they could not change it because the staff had no training on how to work on your system I finally went to Ghramstown branch that help me with quick service with no problems.<br> <br> Complaint 2: I have been rob just outside your brits' branch due to ********* communicating with their cell phones in the branch as there is no care from your staff to adhere to the no cell phone policy. All the branch manager could say is theirs nothing he can do because this happened just outside the bank.<br> <br> <br> <br> Complaint 4: I was ask to Fica so I downloaded the act as per government state that was needed to fica Handed i

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Replies (1)
Standard Bank
Standard Bank's reply18 Jun 2015, 13:03
Official
Hello unhappycleint ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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