1 reviews | Active since Feb 2017
Stranded Bank and not Standard Bank
<p>No assistance received after logging numerous calls for assistance on Online Banking, after the same error message appeared for 1 month.</p> <p> </p> <p>Even e-mail sent to customer service with No luck. Standard Bank keeps you stranded. Now you need to stand in queues to pay bills. I’m switching to FNB</p> <p> </p> <p> </p>
Good day Alta Deysel
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Alta Deysel
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Alta Deysel
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Alta Deysel
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Clint,
Thank you for your assistance.
Dear Clint,
Thank you for your assistance.