STRANDED
<p>On the 1st of September I was stranded on the side of a road. I didnt have airtime or data to get help. I tried about 5 times to load airtime and data using my cheque account but it kept telling that the transaction was unsuccessful. This is my damn acount, I maintain the account why the hell can I not purchase airtime or data??????? I was left stranded on the side of the road for 2 hours. It was one very frustrating experience, atleast with FNB there is no issues. </p> <p>Its time to move to another bank......</p>
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Standard Bank's replyOfficial
05 Sept 2016, 15:00Good day Zubair Khan
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Best regards,
Standard Bank's reply05 Sept 2016, 15:00
Official
Good day Zubair Khan
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,
Standard Bank's replyOfficial
06 Sept 2016, 10:03Good day Zubair Khan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Best regards,
Standard Bank's reply06 Sept 2016, 10:03
Official
Good day Zubair Khan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Best regards,
Standard Bank's replyOfficial
07 Sept 2016, 06:48Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Best regards,
Standard Bank's reply07 Sept 2016, 06:48
Official
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Best regards,