jB
jack B

1 reviews | Active since Aug 2020

26 Aug 2020, 09:46

storm claim ignored

on 28 March 2020 I reported damage to my property due to a hailstorm. claim no:20/026707. I was contacted by a contractor but up to now nobody has been to my house to check the damage. Repeated calls and e-mails were ignored and promises made which came to nothing. I am worried that the rain season is upon us and more damage can be done if this is not resolved

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Replies (1)
Standard Bank
Standard Bank's reply26 Aug 2020, 10:09
Official
Dear Jack 

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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