KN
Khanyisile N
1 reviews | Active since Nov 2022
29 Jun 2023, 21:11
Stopped account
Its almost 2 years now and we going back and forth , how do you stop my account cause of someone else and than that person doesn't Submit required case information but you make me suffer , your ***** department doesn't really know what they doing if it's taking them 2 years to investigate this . Why am I being punished by the bank and worst part you guys cannot even keep me updated , I need to keep running to you .
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
30 Jun 2023, 00:19Dear Khanyisile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jun 2023, 00:19
Official
Dear Khanyisile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
KN
Khanyisile N's updateReviewer Update
04 Jul 2023, 22:08I have not received many call, I need direct communication from your ***** department an email with the details cause every call I have gotten has always been a waste of my time being told ***** is dealing with it and no results
KN
Khanyisile N's update04 Jul 2023, 22:08
Reviewer Update
I have not received many call, I need direct communication from your ***** department an email with the details cause every call I have gotten has always been a waste of my time being told ***** is dealing with it and no results
Standard Bank's replyOfficial
05 Jul 2023, 07:37Good Morning Khanyisile
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Helllo Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Helllo Peter Team
***
Standard Bank's reply05 Jul 2023, 07:37
Official
Good Morning Khanyisile
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Helllo Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Helllo Peter Team
***
KN
Khanyisile N's updateReviewer Update
12 Jul 2023, 08:13I honestly don't understand now what could be taking you guys so long , no feedback and no calls .
KN
Khanyisile N's update12 Jul 2023, 08:13
Reviewer Update
I honestly don't understand now what could be taking you guys so long , no feedback and no calls .
Standard Bank's replyOfficial
12 Jul 2023, 08:17Good Day Khanyile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jul 2023, 08:17
Official
Good Day Khanyile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
KN
Khanyisile N's updateReviewer Update
13 Jul 2023, 15:55Please advise of the numbers you are calling from , I also requests communication through emails. Please provide me with your forensics department email address n contact details
KN
Khanyisile N's update13 Jul 2023, 15:55
Reviewer Update
Please advise of the numbers you are calling from , I also requests communication through emails. Please provide me with your forensics department email address n contact details
Standard Bank's replyOfficial
13 Jul 2023, 16:24Good Day Khanyisile
We hope all is well.
A request has been sent to our team to give you a call.
Kind Regards
Standard Bank Hello Peter Team
***
We hope all is well.
A request has been sent to our team to give you a call.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jul 2023, 16:24
Official
Good Day Khanyisile
We hope all is well.
A request has been sent to our team to give you a call.
Kind Regards
Standard Bank Hello Peter Team
***
We hope all is well.
A request has been sent to our team to give you a call.
Kind Regards
Standard Bank Hello Peter Team
***