OP
Obakeng P
1 reviews | Active since Nov 2022
14 Jun 2023, 09:41
Stopped account.
Hello Peter
Good morning. Please help me reach out to standard bank. They stopped my account since the 10 of June due to funds confirmation. I was requested on Monday to send a proof of payment for the funds I received which I did same time. I was issued a case number yesterday but till this moment no one has dealt with the situation and my account is still on hold. I have sent several emails from yesterday and still haven’t got a response.
Helpful (0)
Replies (11)0
Replies (11)
Standard Bank's replyOfficial
14 Jun 2023, 09:44Good Day Obakeng
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2023, 09:44
Official
Good Day Obakeng
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
OP
Obakeng P's updateReviewer Update
14 Jun 2023, 09:52Please may I know the investigator my case has been assigned to ? I have not heard anything since yesterday and my account is still on hold even after I have sent all proofs of payments regarding the concerned transactions. My case number again is ***
OP
Obakeng P's update14 Jun 2023, 09:52
Reviewer Update
Please may I know the investigator my case has been assigned to ? I have not heard anything since yesterday and my account is still on hold even after I have sent all proofs of payments regarding the concerned transactions. My case number again is ***
Standard Bank's replyOfficial
14 Jun 2023, 10:12Good Day Obakeng
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2023, 10:12
Official
Good Day Obakeng
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
OP
Obakeng P's updateReviewer Update
14 Jun 2023, 11:06I am still waiting
OP
Obakeng P's update14 Jun 2023, 11:06
Reviewer Update
I am still waiting
Standard Bank's replyOfficial
14 Jun 2023, 11:30Good Day
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2023, 11:30
Official
Good Day
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
OP
Obakeng P's updateReviewer Update
14 Jun 2023, 13:03Good day,
My client was called from her bank this morning and she confirmed funds paid to me and be released by standard bank. I have waited for your responds and still nothing from the investigator.
I told my client again and she personally went to her back to confirm funds again but still no responds from standard bank. I think it is now time for me to go to my own branch and trust that I will make a horrible scene that the enter nation will witness.
Enough of your nonsense.
My client was called from her bank this morning and she confirmed funds paid to me and be released by standard bank. I have waited for your responds and still nothing from the investigator.
I told my client again and she personally went to her back to confirm funds again but still no responds from standard bank. I think it is now time for me to go to my own branch and trust that I will make a horrible scene that the enter nation will witness.
Enough of your nonsense.
OP
Obakeng P's update14 Jun 2023, 13:03
Reviewer Update
Good day,
My client was called from her bank this morning and she confirmed funds paid to me and be released by standard bank. I have waited for your responds and still nothing from the investigator.
I told my client again and she personally went to her back to confirm funds again but still no responds from standard bank. I think it is now time for me to go to my own branch and trust that I will make a horrible scene that the enter nation will witness.
Enough of your nonsense.
My client was called from her bank this morning and she confirmed funds paid to me and be released by standard bank. I have waited for your responds and still nothing from the investigator.
I told my client again and she personally went to her back to confirm funds again but still no responds from standard bank. I think it is now time for me to go to my own branch and trust that I will make a horrible scene that the enter nation will witness.
Enough of your nonsense.
Standard Bank's replyOfficial
14 Jun 2023, 13:19Hi Obakeng
Thank you for getting back to us. We will follow up and get back to you.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2023, 13:19
Official
Hi Obakeng
Thank you for getting back to us. We will follow up and get back to you.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Warm Regards
Standard Bank Hello Peter Team
***
OP
Obakeng P's updateReviewer Update
14 Jun 2023, 13:26You will find me on national tv and all social media platforms. Enough of your laziness
OP
Obakeng P's update14 Jun 2023, 13:26
Reviewer Update
You will find me on national tv and all social media platforms. Enough of your laziness
Standard Bank's replyOfficial
14 Jun 2023, 16:30Hi Obakeng
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Jun 2023, 16:30
Official
Hi Obakeng
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
OP
Obakeng P's updateReviewer Update
14 Jun 2023, 16:38I got a call from a consultant who promised to email me but till now he didn’t email. Can you please get whoever is in charge to email me. I have been calling all day. I just spoke with nonhlanla and she said she will escalate the matter again.
Sometimes the network is bad that I can hardly hear with my phone and hence I am suggesting that they email me.
Sometimes the network is bad that I can hardly hear with my phone and hence I am suggesting that they email me.
OP
Obakeng P's update14 Jun 2023, 16:38
Reviewer Update
I got a call from a consultant who promised to email me but till now he didn’t email. Can you please get whoever is in charge to email me. I have been calling all day. I just spoke with nonhlanla and she said she will escalate the matter again.
Sometimes the network is bad that I can hardly hear with my phone and hence I am suggesting that they email me.
Sometimes the network is bad that I can hardly hear with my phone and hence I am suggesting that they email me.
Standard Bank's replyOfficial
14 Jun 2023, 17:04Hi Obakeng
Thank you for getting back to us. We will advise our team and get back to you.
Kindest regards,
Thank you for getting back to us. We will advise our team and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Jun 2023, 17:04
Official
Hi Obakeng
Thank you for getting back to us. We will advise our team and get back to you.
Kindest regards,
Thank you for getting back to us. We will advise our team and get back to you.
Kindest regards,
Standard Bank Hello Peter Team