YM
Yvonne M
1 reviews | Active since May 2021
20 Sept 2024, 10:38
Stop with the endless bot calls, its annoying!
Standard Bank please stop with the calls with bots online. I am so frustrated I keep getting a call every 10 minutes or so from a *** from a Std Bank bit , it says this is Std Bank and tge this call is recorded stanza then it hangs up. Honestly if you need to talk to me just get a human on the call to call me. I cant be receiving calls at this rate. If there was an option to upload a picture I would have uploaded a screenshot of my call log to show how crazy this is.
Please stop or I will take have to cancel all my products with you.
Can you please treat your clients right. I have received the call twice as I was writing this review, unbelievable!!!
I
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
20 Sept 2024, 10:42Hi Yvonne
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply20 Sept 2024, 10:42
Official
Hi Yvonne
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
YM
Yvonne M's updateReviewer Update
20 Sept 2024, 10:53Thank you, I would appreciate a speedy resolution because from the time I posted the review I have received another two calls.
YM
Yvonne M's update20 Sept 2024, 10:53
Reviewer Update
Thank you, I would appreciate a speedy resolution because from the time I posted the review I have received another two calls.
Standard Bank's replyOfficial
20 Sept 2024, 11:09We're sincerely apologize for the inconvenience. Our team will be in touch with further feedback.
Standard Bank's reply20 Sept 2024, 11:09
Official
We're sincerely apologize for the inconvenience. Our team will be in touch with further feedback.
Standard Bank's replyOfficial
25 Sept 2024, 12:44Hi Yvonne
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply25 Sept 2024, 12:44
Official
Hi Yvonne
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***