GD
GhostBuster D

1 reviews | Active since Aug 2022

09 Aug 2022, 09:44

STOP *****ING MY MONEY !!!!!

According to one of the smses that I received - I had more than enough money in my bank account for that debit order to go off and still have a positive amount in my bank account 1) Why did you suddenly charge me R 147 fee ? Please reverse that fee

0
Replies (8)
Standard Bank
Standard Bank's reply09 Aug 2022, 09:54
Official
Good Day 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply10 Aug 2022, 14:24
Official
Good day Klaps

We will follow up with our team.

We will be in touch with further feedback.

Kind regards 

Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply11 Aug 2022, 10:45
Official
Good day Klaps

We apologise for the delay getting back to you. Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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Standard Bank
Standard Bank's reply12 Aug 2022, 08:03
Official
Good morning, **** Klap 

We will be doing a follow up on this matter. Thank you for bringing it our attention that matter has not been resolved. 

Please await feedback. 

Regards
Standard Bank Help Centre
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Standard Bank
Standard Bank's reply13 Aug 2022, 15:34
Official
Good day 

We will follow up with our team.

We will be in touch with further feedback.

Sorry for the inconvenience .

Regards

Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply15 Aug 2022, 10:04
Official
Good Morning 

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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GD
GhostBuster D's update17 Aug 2022, 12:25
Reviewer Update

You are taking too long. Would you prefer I close my bank account and go somewhere else?
Standard Bank
Standard Bank's reply17 Aug 2022, 12:53
Official
Good day 

Our team will be in contact with you shortly.

Please be look out for our call.

Thank you

Kind regards 
Standard Bank Help Centre 
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