MN
Mashoabathe N

1 reviews | Active since Apr 2014

12 Jul 2016, 09:39

Stop *****ing from people

<p>I had an account at standard bank when I wanted close it I was informed that I needed to first pay off the overdraft, which I thought was fair. The challenge came when STD continued to charge account running costs on the account. I raised this issue, and i ws told i must bite the bullet, it comes with the territory.</p> <p> </p> <p>Now that I have begun to pay off the ovrdraft, money for my fees get deposited into that account and STD refuses to help me get it out. I have made over four calls to the bank and visited the branch as instructed and I have not been helped.</p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply12 Jul 2016, 12:15
Official

Good day Mashoabathe

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply13 Jul 2016, 08:19
Official

Good day Mashoabathe

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********