Hellopeter
Share Your Experience

1 reviews | Active since Aug 2014

08 Dec 2016, 11:48

Stop Spam calling me!

<p>I have a small student account with R200 savings in it as an emergency, I get spam calls every week, and its usually on private number to bypass my Truecaller Spam Filter.</p> <p> </p> <p> I do not, and will not bank with Standard Bank, I prefer my bank much better. please remove me from your marketing lists immediately!!</p> <p> </p> <p>If it means me cancelling my small student account to do so, I will do it. Just leave me alone.</p>

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Replies (4)
Standard Bank
Standard Bank's reply08 Dec 2016, 14:43
Official

Good day Muhammad Husain

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply09 Dec 2016, 13:22
Official

Good day Muhammad Husain

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply13 Dec 2016, 10:39
Official

Dear Muhammad Husain

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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's update14 Dec 2016, 09:25
Reviewer Update

Thank you to Clint Petersen for assisting in responding to my request so efficiently and removing me from sales call lists. I may not bank with Standard Bank, but I do value good customer service. rating changed.