MB
Moses B

1 reviews | Active since May 2010

25 Jul 2016, 09:44

Stop sending me unsolicited advertising

<p>I am bombarderd with advertising sms messages from Standard Bank. Firstly, i am not banking with statndard bank and secondly i have never requested from Standard Bank to recieve unsolicited adverti*****t. So please, deregister me from your system and do not want to use opt out option because you know very well that it is not working and i cannot pay with my airtime for something i did not request.</p>

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Replies (3)
Standard Bank
Standard Bank's reply25 Jul 2016, 13:39
Official

Good day Moses

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 Jul 2016, 06:51
Official

Good day Moses

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply27 Jul 2016, 09:02
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 27 July 2016.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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