stop order on my account after inward payment was credit

It’s been 5 days since I wrote to hellopeter about standard bank,they responded here but never resolved the issue,it’s the fourth week now since they’ve stopped my account,I’ve incurred debts,I’m facing a possibility of being evicted as I haven’t paid rent,my daughter hasn’t paid school fees as yet. This is the worst service and nobody is even giving me a turnaround time of resolution,they are just saying the complaint is in progress. How can you guys treat a customer this badly without no sense of urgency. I have received more than 30 inward payments to this account before and there has never been a problem. To whom it may concern at standard bank please get Keagan Naicker to remove the stop order on my account so I can have access to my money as per the sender request and also the foreign bank(BOA).