MM
Mohammad M

1 reviews | Active since Jan 2019

21 Dec 2022, 09:54

Stop order *****

I received this SMS however I have not authorised any such stop order: "Standard Bank: Stop Order R80.00 MOBITRAC MOBITRAC15982; from ***. 2022-12-21 Query?***" I don't even know what or who Mobitrac is. I reported it to your Transactions ***** email address and was told that this matter does not rest with them. Standard Bank always washes its hands off its responsibility without ever giving a solution! It's not the first time money has been ****** from my account.

0
Replies (1)
Standard Bank
Standard Bank's reply21 Dec 2022, 09:59
Official
Hi Mohammad

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***