JM
James M
1 reviews | Active since Sept 2012
14 Sept 2023, 05:59
Stop *****ing from us
This is day light *******. Yesterday 13th of September 2023, l made an immediate payment from my Standard Bank Business Account to my Fnb Business Account before 8am in the morning. It’s been almost 24hrs and the money is nowhere to be found. I called both banks and they are playing the blame game.
Fnb is adamant that there is no issue on their side yet Standard Bank keep saying they received communication that “fnb is not accepting immediate payments”.
Both banks seem to interested in resolving this problem and my business is now stressed because these ******* just won’t tell me where my money is!!
I want my money today!! Bunch of *******!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
14 Sept 2023, 06:29Dear James
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply14 Sept 2023, 06:29
Official
Dear James
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
JM
James M's updateReviewer Update
14 Sept 2023, 08:31You are lying and l doubt very much anyone is looking into this! I have been making noise since yesterday even on Twitter, emailed my banker but nothing has been done. 24hrs later no one can tell me where my money is!! It’s *******
JM
James M's update14 Sept 2023, 08:31
Reviewer Update
You are lying and l doubt very much anyone is looking into this! I have been making noise since yesterday even on Twitter, emailed my banker but nothing has been done. 24hrs later no one can tell me where my money is!! It’s *******
Standard Bank's replyOfficial
14 Sept 2023, 08:35Dear James
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Sept 2023, 08:35
Official
Dear James
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
JM
James M's updateReviewer Update
14 Sept 2023, 09:22It’s now almost 26hours since my money went missing and all you are doing is send these messages instead of just telling me where my money is!
No one has bothered to call me, which means no urgency or priority is assigned to my many messages on different platforms. Who is actually working on this matter? You are killing my business!! I haven’t restocked since yesterday and all you people are doing is messaging while you have invested my money elsewhere!!
No one has bothered to call me, which means no urgency or priority is assigned to my many messages on different platforms. Who is actually working on this matter? You are killing my business!! I haven’t restocked since yesterday and all you people are doing is messaging while you have invested my money elsewhere!!
JM
James M's update14 Sept 2023, 09:22
Reviewer Update
It’s now almost 26hours since my money went missing and all you are doing is send these messages instead of just telling me where my money is!
No one has bothered to call me, which means no urgency or priority is assigned to my many messages on different platforms. Who is actually working on this matter? You are killing my business!! I haven’t restocked since yesterday and all you people are doing is messaging while you have invested my money elsewhere!!
No one has bothered to call me, which means no urgency or priority is assigned to my many messages on different platforms. Who is actually working on this matter? You are killing my business!! I haven’t restocked since yesterday and all you people are doing is messaging while you have invested my money elsewhere!!
Standard Bank's replyOfficial
14 Sept 2023, 09:26Dear James
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Sept 2023, 09:26
Official
Dear James
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***