1 reviews | Active since Aug 2020
STOP HOLDING CLIENTS MONEY FOR NO REASON.
I have a merchant number with standard bank. Im so frustrated that standard bank dont keep up to their words specially a lady called portia noko. Some batches,money was paid into my merchant account *** but never arrived into my account but it showing on my merchant statement.
This portia noko lady asked me to send her my statements. Business account statement and a merchant statement which i did send i then recieved a call from their rigional manager we spoke about it he promised to sort it out and find out where is the money and will get back to me its been 2 weeks now nothing,nothing came into my account.why give people merchant number if youll start keeping their money like that.
Portia noko held some of my batches behind for verifications its been 2 month now. She once told me there is period of 72 hours should the other bank not verify payments she will release money to my account but nothing happened.
I have friends who have a standard bank merchants and bank with standard bank and have business accounts and everyone was complaining about this stupid lady portia noko.
I dont know if standard bank gives her portion of peoples money being held behind.she should get fired she dont give proper information but good with keeping peoples money and she dont deserve that position.
I want my money standard bank people.you portia noko i want my money and stop holding peoples money with your stupid excuses.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
