Stop give automated responses for you poor/disgusting service

Will this be the only response ill be getting from stamd bank as i got this response a few time as well as i sent my details to that email address Niyaaz can you stop sending me automated responses im human i need a person to resolve my issue not just ulyiur business to look by responding with an automated reply yet nithing gets done i dont want thia reply PLEASE:Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - ********** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre *** ********** (fax)