ML
Mia L

1 reviews | Active since Nov 2013

01 Feb 2015, 08:38

Stop ********** debit order

There was a debit order of R30 deducted of my cheque account by a company called \Club MCC"with the heading \""Rental - Lease\"" with a reference number. I was able to put a stop order on the transaction and the Presige banking consultant were very helpful. He did however inform me that they can only stop the transaction if the amount and reference number is the same. Upon investigation I have found a couple of similar complaints on Hello Peter with people at other banks as well. Surely I must be able to secure my own bank account and protect it from any ******** transactions like this one"

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Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2015, 11:46
Official
Hello Miavanlill,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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