1 reviews | Active since Mar 2017

31 Aug 2017, 16:18

Stop debiting my account

Last year march ive paid up my standard bank overdraft as well as the credit card.to my surprise this month I saw a debit order of R300 when I ask fnb the advised that its frm standard bank.please check you're records.and dnt remember giving your my fnb account. Please stop this.

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Replies (3)
Standard Bank
Standard Bank's reply01 Sept 2017, 04:04
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply01 Sept 2017, 11:02
Official

Dear Kedi

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply05 Sept 2017, 08:42
Official

Dear Kedi

Thank you for taking the call and allowing us to address the matter.

Thanks,

Complaint Resolution Centre

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