Stop debit order

Item: Standard Bank
Rating: 1
Author: Erin D

I emailed Standard bank to say I am no longer working.I was dismissed from my job.I cannot afford to pay the loan because I am now unemployed.Can Standard bank please stop the debit orders on my bank account.I will make other arrangements to pay.I am the bread winner in my house and if any monies get paid into my account I need to use for food or essential things.Please do not debit my account anymore.My I'd number is ***.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

28 Dec 2020, 12:11

Hello Erin

Thank you for posting your comments.

Your matter has been escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Dec 2020, 12:11

Official

Hello Erin

Thank you for posting your comments.

Your matter has been escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

04 Jan 2021, 14:04

Hello Erin Domingo

Thank you for bringing your concerns to our attention.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Jan 2021, 14:04

Official