Stollen money - NO ASSISTANCE

<p>Someone has linked their credit card to my cheque account and standard bank can see that the credit card does not belong to me, yet I am still dealing with large amounts of money coming off my account. They keep saying that they will stop the debit order, they keep saying that they will look into it but money is still coming off my account. I have logged query after query but they keep saying they are looking into it and call me back. Not once have they called me back. I have spent endless amounts of airtime calling them, many hours in branches and still money is coming off my account. I am no closer to answers then I was when I logged the first query 4 months ago. These transactions go back at least 9 months. And what about all my money? I personally think that they are stalling as they have admitted to me that they can see the cerdit card does not belong to me. Why is it taking so long to trace the trail, stop the debit order and refund me. Your money is meant to be safe with the Standard bank. My wife has a FNB account and is notified of all transactions and can report frued immediately! But Standard Bank is playing games with my money. Everytime I call I have to speak to someone else and never get feedback! It is amazing that when you owe them money they call you within 12 hours of non-payment but the same cannot be said for when they owe you money. Who authorised the debit order in the first place? Why is it taking so long? Why is it still be debited off my account? Why have I not be refunded yet? - the answer - we are looking into it and will call you bac****</p>