MB
Marilyn B

1 reviews | Active since Jun 2022

13 Jun 2022, 11:39

****** money through internet banking

Money has been ****** out of our bank through internet banking, how is this possible without an otp or our banking details or password, is this people working for standard bank doing this, we have call the ***** department and Noone can help us, we go to the bank and nnone can help us besides the bank manager at Bayside mall, but guess what, he is in a meeting and Noone knows how long he will be, they say he will give us a call, and guess what, he hasn't given us a call. A lot of money has been ******, how can we trust a bank with our money, and people can just go in your bank and ***** your money... Can someone help us retrieve our money back.

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Replies (2)
Standard Bank
Standard Bank's reply13 Jun 2022, 12:22
Official
Dear Marilyn Holder Brown,

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 

Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply14 Jun 2022, 10:33
Official
Good day Marilyn Holder Brown,

Our team have confirmed that they have made contact and will be assisting, In the meantime, we will be closing the matter on our side. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 

Standard Bank Hello Peter Team***