Hellopeter
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1 reviews | Active since Sept 2012

22 Mar 2021, 10:40

****** money standard not addressing

Over a week ago Amazon Uk stole money out of my account from a Reseller ( you sign up to sell product through amazons sales channel ) account that was never activated

The account was never live and as such the services were never rendered

I called standard regarding this as it happened previously with amazon USA.

Last time this happened the reversal was done and I was reimbursed the money ****** from me

This time around a week later I am still waiting for standard to do the reversal

What is the point of STANDARD ***** LINE IF THEY DO NOT ACT WITH URGENCY !!!!!!!

That money is ****** money AMAZON uk have no legitimate standing for taking money out of my account.

Standard I suggest you correct this or I will have to close my accounts with you given I cannot trust that this will not happen again

0
Replies (2)
Standard Bank
Standard Bank's reply23 Mar 2021, 06:22
Official
 Hello Tyler,   Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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's update12 Apr 2021, 17:45
Reviewer Update
No one has contacted me regarding this