****** money

Oh dear Standard Bank again. Please get your house in order. Yesterday evening 28/02/32023 at 19H01 I deposited R7200.00 cash into my business account via Autobank 7851. All went well and I received a cash deposit receipt. This morning when I checked my account via internet banking the amount was not shown. Normally this reflects immediately, but this time nothing, niks, nadia bogerrollie. I immediately phoned customer care internet banking and was told I was three hundred and something in the que. I opted for the call back option and after about a hour or more I was called. After explaining the situation I was transferred from pillar to post only to have the line dropped. I phoned a second time with the same call back eventually after another hour or so I was called back and after also been transferred from pillar to post I ended up at the transactional department only to be told that it was the personal dept and not the business one. I was given the direct number for the business department. After calling that number and going through all the options I was put on hold with a nauseating tune with no option of call back. After 32 minutes I ended the call as it was past 16h30. At the time of writting this the amount still does not reflect in my bank account even though I have a receipt. My conclusion is that Standard Bank has ****** my money. This whole sage is unacceptable.