1 reviews | Active since Feb 2013
****** money
<p>I opened a 32 day notice deposit account I think in 2012. I never bothered using it and only deposited R500 but I have a statement from them from 2014 that show no banking fees whatsoever and the interest growing on it. I get a sms today saying I'm in a negative balance and if I don't pay it will affect my credit balance. EXCUSE ME???? Where the hell is my money that was in there?!!!! Standard bank is ***** and have ****** it. I phoned through to your call centre and they take forever to answer and are unhelpful. No wonder I never went back there. Poor service from a **** *****ed thieving bank. I hope whoever reads this takes note and never goes through Standard Bank in their lives.</p>
Good day Sarah
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Good day Sarah
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Sarah
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Sarah
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
