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nathangovender N

1 reviews | Active since Feb 2015

16 Mar 2023, 11:09

****** FUNDS

Good Day I have recently been de*****ed of an amount of R20000 from my SB account. I informed the ***** department and after some time I was informed by the ***** department that Standard Bank cannot be held responsible for the loss. I then lodged and official complaint to the complaints department given to me by Simbeni Edmilson from the ***** department. To date I have had no response from Standard Bank, I doubt I will because all they care about is making money from their clients with as little effort as possible. I am now R20000 poorer and it makes no difference to them. To all other clients out there, be very careful with trusting your bank especially Standard Bank because you will not be able to recover your losses from them. Keep your funds in banks at your own peril!!!

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2023, 11:19
Official
Good day Mr. Govender

 We’re saddened to hear that this has been your experience. 

Standard Bank supports and subscribes to the office of the Ombudsman for Banking Services, should the bank’s decision be unacceptable, the matter can be referred to the Ombudsman for Banking Services, details below: 
 
Ombudsman for Banking Details 
OBS Call Centre: *** 
Email: *** 
Address 34-36 Fricker Road, Ground Floor 
34 Fricker Road, Illovo, 
Johannesburg 

Kindly provide the Ombudsman for Banking Services with the outcome letter from Standard Bank ***** department. 

Kind regards 
Standard Bank Hello Peter Team 
***