STLESTATESDISTRIBUTIONCENTRE

I'm really disappointed with how Standard Bank has been handling an Estate which I registered last year early September and to this date no one has reassured any form of me ever getting assistance. I've wasted so much airtime call STL DISTRIBUTION CENTRE only to be sent from pillar to post. They all say they can't see your email, you however got an automated response acknowledging your email, after sending the email to the very same email address 50 times then all of a sudden someone can see it and they will call you back, no one ever calls you back. I spoke to Thandi, Siyabonga and many others which I didn't take their names. They told me about on boarding the estate I'm not sure if it takes 4 months to on board an estate, I still haven't been given any form of feedback. No courtesy call of being updated of how far the process is, just pure silence the deceased was a customer with them for over 30 years. Standard Bank has failed us.