oB
ovayo B

1 reviews | Active since Feb 2025

11 Feb 2025, 21:25

Stl beneficiaty Care

Stl beneficiaries ha a poor service ever they dont care about our emergencies i wrote email to them 6 days ago telling them i request money to but place that will be permantly mine becouse i currently have no place to stay no food its mid feb no monthly allowance i can not go to school becouse i have nothing no place no money i even sent them email with affidavit to show them that its emergency Stl beneficiary trust fund is useless

0
Replies (7)
Standard Bank
Standard Bank's reply12 Feb 2025, 07:15
Official
Dear Ovayo 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***
oB
ovayo B's update12 Feb 2025, 07:18
Reviewer Update
2 full weeks with no place to stay even today no response from the trust fund how will i concetrate at school? no food no place to stay how will i study?
Standard Bank
Standard Bank's reply12 Feb 2025, 07:55
Official
Dear Ovayo

Our team will contact you soon.

Please be on the look out for our call.

Kindest regards
Standard Bank Hello Peter Team 
***

oB
ovayo B's update12 Feb 2025, 09:29
Reviewer Update
Been waiting for your call
Standard Bank
Standard Bank's reply12 Feb 2025, 09:42
Official
Dear Ovayo

Thank you for taking our call.

This matter will be escalated to our team.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team 
***

oB
ovayo B's update12 Feb 2025, 14:43
Reviewer Update
Thank you for helping me The BenCare Team is in contact with me to resolve this matter They promise this will never happen they will try by all means to help me regarding the matter
Standard Bank
Standard Bank's reply12 Feb 2025, 16:59
Official
Our team would like to thank you for your patience while we resolve your matter. We are so glad you have been contacted and would like to thank you for allowing us the opportunity to help. 
Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Hello Peter Team 
***