LM
Lindokuhle M
1 reviews | Active since Jun 2025
06 Jun 2025, 16:01
STL Beneficiary care bad services to the beneficiaries
Greetings
I have been sending emails to the STL beneficiary care team about the funds I’m supposed to receive for transport but they are not responding to any of my emails and I have been calling them but nothing so can they please get back to me because I’m writing on Monday but how am I supposed to get to school without the transport money
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
06 Jun 2025, 16:07Good day Lindokuhle,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jun 2025, 16:07
Official
Good day Lindokuhle,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
Lindokuhle M's updateReviewer Update
06 Jun 2025, 16:28But how am I suppose to get to school on Monday because they are not working on weekends and also at this time they are not working and I’ve been trying to call them since in the Morning and I’ve been writing emails since in the morning but they are not responding
LM
Lindokuhle M's update06 Jun 2025, 16:28
Reviewer Update
But how am I suppose to get to school on Monday because they are not working on weekends and also at this time they are not working and I’ve been trying to call them since in the Morning and I’ve been writing emails since in the morning but they are not responding
Standard Bank's replyOfficial
07 Jun 2025, 08:43Good day Lindokuhle,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Jun 2025, 08:43
Official
Good day Lindokuhle,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lindokuhle M's updateReviewer Update
09 Jun 2025, 11:34I’d really appreciate that
LM
Lindokuhle M's update09 Jun 2025, 11:34
Reviewer Update
I’d really appreciate that
Standard Bank's replyOfficial
09 Jun 2025, 15:00We understand the importance of your concern and have escalated the matter to the appropriate team.
They will reach out to you and provide feedback as soon as possible.
We truly appreciate your patience and understanding during this time.
They will reach out to you and provide feedback as soon as possible.
We truly appreciate your patience and understanding during this time.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jun 2025, 15:00
Official
We understand the importance of your concern and have escalated the matter to the appropriate team.
They will reach out to you and provide feedback as soon as possible.
We truly appreciate your patience and understanding during this time.
They will reach out to you and provide feedback as soon as possible.
We truly appreciate your patience and understanding during this time.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***