1 reviews | Active since Apr 2017

19 Sept 2017, 14:49

Stinking service..

Pathetic service... The branch manager even screams at you.. and starts getting agitated other than understanding and hearing where you coming from.. completely disgusted and upset. I need this sorted out today. I think it's time to get into contact with Funeka. the Manager wants her manager to call me. She can't even be empathetic and listen and try to assist.

0
Replies (2)
Standard Bank
Standard Bank's reply19 Sept 2017, 15:25
Official

Dear Nayishta Singh

Thank you for posting the message and allowing us the opportunity to address your concerns.

The matter has been escalated to a resolution specialist who will be in contact with you.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Best regards,

Standard Bank
Standard Bank's reply26 Sept 2017, 06:57
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Best regards,