CT
Chase T

1 reviews | Active since Sept 2020

25 Sept 2020, 15:25

Stinking service

The service is extremely poor, the staff dont acknowledge you. The lady at the front desk doesnt wear a name badge and neither do the tellers. You cant identify the staff as they are all wearing casul clothes. I will never reccomend this bank to anyone ; you should change your name from standard bank to average bank. No order in the sandton city branch; ridiculous you will spend more than 1 hour for a simple transactions where Nedbank will help you in 15 mins The staff show no passion from the manager to the grassroot staff im appaled , terrible service they make you wait more than 1 hour.

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2020, 15:44
Official
Hello Chase

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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