ZM
Zola M

1 reviews | Active since Dec 2016

28 May 2018, 14:55

Stinking customer service

Funds were transferred into my bank account yesterday standard bank to standard bank funds are still not clear and it's more than 30 hours now, your call centre supervisor by the name of Xolani Nyathi claims that he cannot assist me to clear the funds, what kind of customer service is that? Standard bank is such an stinking out dated bank I'm just wondering why I'm still banking with such a nonsense bank. I need these funds cleared now

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Replies (2)
Standard Bank
Standard Bank's reply28 May 2018, 16:07
Official

Dear Zola Matshoba

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Jun 2018, 09:41
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 1 June 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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