Stinking attitude

I called in at 12:37 when this woman answered my call. She already had a bad attitude when she answered. I told her what my query was, she asked unnecessary questions. I maintain my patience. When I tried to explain my case further she kept on talking. I asked her to repeat herself and she says to me \If you're talking while I am talking then you won't hear me"";you called me\"". We continued arguing or exchanging words. She then said MXM to me and HANGED UP on me. I called in for Vehicle and Asset finance for assistance not to be ill-treated. Standard bank is that what you train your consultant to do"