DB
Desire B

1 reviews | Active since Nov 2019

30 Jun 2021, 08:05

Still waiting on you..........

So on 11 June I wrote a review here on Hello Peter and I got a reply on Hello Peter stating you are working on my complaint and will get back to me..................................... Yes I'm still waiting on you. It's the end of the month and the debit order is about to go off and I'm still waiting to see if you are going to rectify YOUR mistake that I'm now paying for, for the last 2+ years. I can't see why this is taking so long? Is the debtors just not doing their work or is standard bank just ignoring? Hoping to get more money for the next 2+ years?

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Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2021, 04:23
Official
Hello Desire, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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