KS
King S
1 reviews | Active since Aug 2022
05 Oct 2022, 12:14
Still waiting for the release of the car
I was approved by standard bank vehicle and assets finance, for my car purchase at we buy cars, then I lost my drivers license before I could finalize the deal and I did renew my driver's license at eco park dltc on which I got a stamped letter for my temporary license stating that they are running the 1st phase of a pilot for NCBS at eco park and waterfall dltc, so now I can't get my car because of this issue which it is believed to be ********** and no one has ever contacted me (2 weeks still counting....)
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
05 Oct 2022, 12:18Good day King
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply05 Oct 2022, 12:18
Official
Good day King
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
KS
King S's updateReviewer Update
06 Oct 2022, 12:23Still waiting for the outcome, will see later today because now it's 24hrs and today it's the day they promised to resolve the issue or come up with the resolution according to the e-mail sent yesterday
KS
King S's update06 Oct 2022, 12:23
Reviewer Update
Still waiting for the outcome, will see later today because now it's 24hrs and today it's the day they promised to resolve the issue or come up with the resolution according to the e-mail sent yesterday
Standard Bank's replyOfficial
06 Oct 2022, 12:25Good day King
Trust you are well.
Please note that our team is still busy investigating this matter.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Trust you are well.
Please note that our team is still busy investigating this matter.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Oct 2022, 12:25
Official
Good day King
Trust you are well.
Please note that our team is still busy investigating this matter.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Trust you are well.
Please note that our team is still busy investigating this matter.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
KS
King S's updateReviewer Update
14 Oct 2022, 12:13No response from sumeya Borman as I've He/She has been appointed to handle my case it's been a whole week now, standard bank has poor service and wouldn't advice for anyone to go for their vehicle finance rather go for an alternative
KS
King S's update14 Oct 2022, 12:13
Reviewer Update
No response from sumeya Borman as I've He/She has been appointed to handle my case it's been a whole week now, standard bank has poor service and wouldn't advice for anyone to go for their vehicle finance rather go for an alternative
Standard Bank's replyOfficial
14 Oct 2022, 12:20Good day King Slik
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply14 Oct 2022, 12:20
Official
Good day King Slik
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***