Still waiting for my account to be closed

I called Standard Bank about how to close my accounts. They told me to go to a physical branch. I went to the branch to close a current, credit and savings account. The gentleman puts me on the phone to the credit card division (why he can't help directly I don't understand). The credit card division tells me that I need to first deposit money into the credit card because I am in debt of R34 odd. Now this is strange because I have made sure there was money in all three accounts (turns out they were charging me close to R500 for just having the accounts, which is plain ****************). Anyway, long story short, I told the gentleman at the branch to sort out the closure of the accounts by transferring what little was not ****** by the bank from my current account into the credit account and closing all accounts. I am still waiting for confirmation that this has been done (I went last week).<br> <br> What is the status, or are you going to charge me another R500 because you're ****** useless?